• All clients must undergo an initial medical consultation before treatment • Full medical history, medications, allergies, pregnancy/breastfeeding status required • Informed consent must be signed before each procedure • Clinic reserves the right to refuse treatment if medically contraindicated

• Written consent required for all injectable, energy-based, and invasive treatments • Risks, benefits, alternatives, and post-care explained clearly • Consent renewed if: • Treatment plan changes • Significant time has passed • New medical conditions arise

• Only licensed and trained professionals may perform treatments • Procedures performed strictly within regulatory scope of practice

• Appointments confirmed in advance • 24–48 hours notice required for cancellations • Late cancellations or no-shows may incur a fee • Chronic no-shows may require prepayment

• Payment due at time of service • Packages are non-refundable but may be adjustable/ modified (clinic discretion) • No refunds for completed services • Refunds for prepaid services only if medically contraindicated

• Results vary per individual • No guaranteed outcomes • Multiple sessions may be required • Touch-ups are not automatic unless specified in writing

• Clinic follows evidence-based emergency protocols • Clients must report side effects immediately • Follow-up care provided as clinically indicated • Referral to medical services when necessary

• Clients must follow all pre-care and aftercare instructions • Non-compliance may increase risk and void complimentary corrections • Clinic not responsible for outcomes affected by non-adherence

• Before-and-after photos taken for medical documentation • Photos stored securely and confidentially • Separate consent required for marketing or educational use • Clients may decline marketing use without affecting care

• All personal and medical information protected under privacy laws • Records stored securely (electronic or physical) • Information released only with written consent or legal obligation

• Single-use, sterile supplies where applicable • Proper sanitation and disinfection protocols followed • PPE used according to procedure risk • Compliance with public health regulations

• Minimum age for treatments enforced • Parental/guardian consent required for minors where permitted • Some treatments restricted to adults only

• Respectful behavior required toward staff and other clients • Harassment, aggression, or intoxication will result in refusal of service • Clinic reserves the right to terminate client relationship if necessary

• Prescription products dispensed only following medical assessment • Products are non-returnable once opened or dispensed • Off-label use explained and documented when applicable

• Concerns should be reported promptly • Clinic will investigate complaints professionally and confidentially • Written complaints preferred for documentation and resolution