Question 1

Patient Eligibility & Consultation Policy

Accepted Answer

• All clients must undergo an initial medical consultation before treatment
• Full medical history, medications, allergies, pregnancy/breastfeeding status required
• Informed consent must be signed before each procedure
• Clinic reserves the right to refuse treatment if medically contraindicated

Question 2

Informed Consent Policy

Accepted Answer

• Written consent required for all injectable, energy-based, and invasive treatments
• Risks, benefits, alternatives, and post-care explained clearly
• Consent renewed if:
• Treatment plan changes
• Significant time has passed
• New medical conditions arise

Question 3

Scope of Practice & Provider Policy

Accepted Answer

• Only licensed and trained professionals may perform treatments
• Procedures performed strictly within regulatory scope of practice

Question 4

Appointment & Cancellation Policy

Accepted Answer

• Appointments confirmed in advance
• 24–48 hours notice required for cancellations
• Late cancellations or no-shows may incur a fee
• Chronic no-shows may require prepayment

Question 5

Payment & Refund Policy

Accepted Answer

• Payment due at time of service
• Packages are non-refundable but may be adjustable/ modified (clinic discretion)
• No refunds for completed services
• Refunds for prepaid services only if medically contraindicated

Question 6

Treatment Expectations & Results Policy

Accepted Answer

• Results vary per individual
• No guaranteed outcomes
• Multiple sessions may be required
• Touch-ups are not automatic unless specified in writing

Question 7

Adverse Events & Complication Policy

Accepted Answer

• Clinic follows evidence-based emergency protocols
• Clients must report side effects immediately
• Follow-up care provided as clinically indicated
• Referral to medical services when necessary

Question 8

Pre- & Post-Treatment Compliance Policy

Accepted Answer

• Clients must follow all pre-care and aftercare instructions
• Non-compliance may increase risk and void complimentary corrections
• Clinic not responsible for outcomes affected by non-adherence

Question 9

Photography & Documentation Policy

Accepted Answer

• Before-and-after photos taken for medical documentation
• Photos stored securely and confidentially
• Separate consent required for marketing or educational use
• Clients may decline marketing use without affecting care

Question 10

Privacy & Confidentiality Policy

Accepted Answer

• All personal and medical information protected under privacy laws
• Records stored securely (electronic or physical)
• Information released only with written consent or legal obligation

Question 11

Infection Control & Safety Policy

Accepted Answer

• Single-use, sterile supplies where applicable
• Proper sanitation and disinfection protocols followed
• PPE used according to procedure risk
• Compliance with public health regulations

Question 12

Age & Consent Policy

Accepted Answer

• Minimum age for treatments enforced
• Parental/guardian consent required for minors where permitted
• Some treatments restricted to adults only

Question 13

Client Conduct Policy

Accepted Answer

• Respectful behavior required toward staff and other clients
• Harassment, aggression, or intoxication will result in refusal of service
• Clinic reserves the right to terminate client relationship if necessary

Question 14

Product & Prescription Policy

Accepted Answer

• Prescription products dispensed only following medical assessment
• Products are non-returnable once opened or dispensed
• Off-label use explained and documented when applicable

Question 15

Complaint & Feedback Policy

Accepted Answer

• Concerns should be reported promptly
• Clinic will investigate complaints professionally and confidentially
• Written complaints preferred for documentation and resolution

Clinic Policy

Patient Eligibility & Consultation Policy

Informed Consent Policy

Scope of Practice & Provider Policy

Appointment & Cancellation Policy

Payment & Refund Policy

Treatment Expectations & Results Policy

Adverse Events & Complication Policy

Pre- & Post-Treatment Compliance Policy

Photography & Documentation Policy

Privacy & Confidentiality Policy

Infection Control & Safety Policy

Age & Consent Policy

Client Conduct Policy

Product & Prescription Policy

Complaint & Feedback Policy

Have a question?
Contact us today

Clinic Policy

Patient Eligibility & Consultation Policy

Informed Consent Policy

Scope of Practice & Provider Policy

Appointment & Cancellation Policy

Payment & Refund Policy

Treatment Expectations & Results Policy

Adverse Events & Complication Policy

Pre- & Post-Treatment Compliance Policy

Photography & Documentation Policy

Privacy & Confidentiality Policy

Infection Control & Safety Policy

Age & Consent Policy

Client Conduct Policy

Product & Prescription Policy

Complaint & Feedback Policy

Have a question? Contact us today

Have a question?
Contact us today